BEER SERVER - COSTA MESA, CA
Location: Orange, California
Company: Gunwhale Ales (www.gunwhaleales.com)
Position: BEER SERVER
Compensation: Hourly Wage + Tips
Start Date: Immediately
We are seeking a beertender / brand ambassador to work in our taproom. This position reports directly to the Taproom Manager and the candidate will be responsible for maintaining and operating the Gunwhale Tasting Room by serving beverages, stocking / selling merchandise, performing daily cleaning, and organizing in a friendly, upbeat manner. You will represent Gunwhale Ales through impeccable service to every customer both in the tasting room as well as at festivals and events. Candidates must share Gunwhale's commitment to the utmost quality, creativity, safety, and business ethics.
DAY IN AND DAY OUT
-Greet and assist consumers and accounts as a representative of the brand, with the goal of creating regular customers
-Assess customer’s individual needs and interests in order to best recommend products (beer, beverages, merchandise)
-Properly pour and serve beer to consumers as trained
-Wash, sterilize, and stock glassware
-Ensure consistent stocking of kegs, merchandise, and products for sale to guests
-Execute sales transactions, exchanges, and refunds through our POS system
-Maintain responsibility for cash drawers, counting, and reporting while on shift.
-Reinforce and provide accountability for all cash handling processes including credit card, and record customer gratuities as required by law.
-Completely and accurately cash out
-Act as an expert in the Gunwhale brand and culture, knowledge of craft beer and its service, as well as have basic knowledge in retail sales.
-Must have an undeniable passion for beer and an eagerness to learn.
-Must have strong written and verbal communication skills.
-Interact in a friendly, energetic and professional manner with management, clients, and consumers in any setting
-Adhere to the employee manual and follow company practices including dress code
-Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed
-Maintaining all safety and sanitation standards including, cleanliness of the tasting room area, back of bar, restroom, and public areas.
-Be a team player and able to interact with all levels within the organization
-Enforce all applicable alcohol laws and rules
-Adhere to and enforce all applicable local, state and federal laws, rules, and regulations
-Other tasks as needed
-Assist in implementation of beer dinners, pairings, events, and promotions
-Assist with set-up, attend, and break down all materials for festival and outside event
-Up to 20% travel time may be required for off-site scheduled event
-Be capable of spotting future opportunities for Gunwhale through consumer dialogue and event activation
DESIRED SKILLS AND EXPERIENCE
-Must be 21 years of age or older at the time of application
-Must be able to pass a post-offer, pre-employment background check
-Associate Degree or preferred
-Previous bartending or brewery tasting room experience preferred
-LEAD Certification preferred (must be able to complete course with ABC)
-Certified Beer Server via Cicerone preferred
-Working knowledge of cash handling, calculator skills, guest relations, register skills, cash outs and salesmanship
-Preferred knowledge of craft beer and/or brewing
-Able to maintain a professional appearance and demeanor
-Able and willing to work evenings, holidays and weekends
-Able to work independently and as a motivated team player
-Able to handle multiple tasks at one time efficiently and with an upbeat, friendly attitude in a fast paced environment
-Able to deal with intoxicated guests in a positive and safety minded manner
-Strong interpersonal skills and a love for meeting and interacting with people
-Thorough attention to detail and desire to take initiative
-Must adhere to company’s policies and procedures
PHYSICAL AND MENTAL REQUIREMENTS
-Able to stand, walk, and be on your feet for prolonged periods
-Able to read and follow written English instructions
-Able to regularly twist, turn, kneel, climb, stoop, bend, crawl, lift and carry supplies and equipment weighing up to 55 pounds using appropriate techniques and tools
-Able to safely navigate the tasting room and bar areas, including crowded spaces
-Able to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance
-Able to work in a factory/production environment which may be loud, slick, humid, hot or cold
-Able to work in indoor and outdoor environments with moderate noise
-Able to comply with and enforce all health, safety, and personal hygiene policies and standards
Gunwhale Ales is a brewery, blendery, and tasting room with two locations (brewery production + taprooms) in the cities of Costa Mesa, California and Orange, California.. Our team is highly creative, has a diverse skillset with years of brewing experience. The founders are active, artistic / technical hybrids and are serious about beer, and we have also hired an experienced Head Brewer. Gunwhale Ales strike a balance between the raw, wild spirit of farmhouse brewing, and the pioneering hop forward styles of California. We have an obsession with yeast driven Saisons, hoppy IPAs, and other rustic, wild and sour beers. We value innovation as well as nuance and balance and simplicity. Gunwhale makes beers that reflect the culinary and cultural heritage of the West Coast. We are building a company that has an engaging environment, a great culture, and looks to foster community around drinking beer. We are lean and dedicated, so the ideal candidate is a motivated self-starter, creative, responsible, and has a dedication to learning. They should be able to work within a team as well as feel comfortable taking charge and getting results (obsessed with making consistent, world-class beer). This job will be fun and challenging, but in the end rewarding & help our team. We will support your growth, leadership, and look to leverage your passion (because we share it). See www.gunwhaleales.com for more info.
Please include a cover letter with your resume, that includes who you are, what you believe Gunwhale is, and why you are the person we looking for. Send to firstname.lastname@example.org.
**Applications Accepted Until These Roles Are Filled**
Please email your resume and cover letter.